Privacy policy
What Eichten's Service & Repair collects when you use our website, call us or text with us, and what we do with it.
Last updated November 2026
The short version
- We only collect what you give us to schedule and do the work.
- We never sell your information.
- Your mobile number is never shared with third parties for marketing.
- Ask anytime and we'll update or delete your information.
Information we collect
- Information you give us: your name, phone number, email address, town or service address, and the details of your service request.
- Text message consent: whether you agreed to receive texts, the date and time, and the page you agreed on.
- Usage data: pages visited, device and browser type, and general location derived from your IP address.
How we use it
- To respond to your request, schedule visits and provide service.
- To send appointment and service updates by phone, email or text, if you agreed to texts.
- To keep records of the work we do for you.
- To understand how the site is used so we can improve it.
Text messaging
If you check the box on our contact form, we may text you about your request, including appointment and service updates. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help. Agreeing to texts is never required to request service.
We do not sell, rent or share your mobile phone number or text messaging consent with third parties or affiliates for marketing or promotional purposes. Information may be shared only with service providers who help us run our business (for example, our customer messaging platform), and they may use it only to provide those services to us.
Analytics and cookies
We may use Microsoft Clarity and similar tools to understand how visitors use the site. These tools can record mouse movement, clicks and scrolling, and use cookies to do so. Form fields are masked. You can block cookies in your browser settings.
How we protect it
We use reasonable safeguards to protect your information. No method of transmission over the internet is completely secure, but we work to keep your information safe.
Your choices
You can ask us to update or delete your information, or to stop contacting you, by calling (651) 439-0578 or emailing dave@eichtenservicerepair.com.
Children
Our site is not directed to children under 13, and we do not knowingly collect their information.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it last changed.
Questions about this policy?
Eichten's Service & Repair, LLC · 216 Myrtle St W, Unit 449, Stillwater, MN 55082
See also: Privacy policy · Terms & SMS policy